Services
We are a dedicated team with considerable experience of business and technical operations in charity, not for profit, public sector and commercial organizations. From requirement gathering to IT infrastructure strategy, we provide a full range of consultancy services and support to help take the hassles out of your IT projects. Our team understands the differing requirements and needs of each client, and is aware employee productivity; operating profits and customer loyalty of a company can be influenced and affected by the quality of business software in use. Efficiently capable, our software professionals evaluate client business requirements, before recommending and installing packaged software, providing software design solutions, developing custom software, and if necessary, software integration services, as well.
Before commencing the procurement of a new application or website it is important to develop a specification that is agreed and supported by all areas of the organization. Our consultants have extensive business experience and can work with you and your stakeholders to identify and document requirements and help you to evaluate and prioritize conflicting needs.
We have considerable experience of specifying and designing websites and on-line applications and we use a number of techniques, from user-profiling to accessibility audits, to ensure that all requirements are gathered and evaluated. Our approach will normally consider the ethnicity, literacy and special needs of the intended users to ensure that the website design is as inclusive as possible
No one likes it but sometimes projects fail and it is necessary to obtain an expert opinion as to the quality and fitness for purpose of what has been supplied. We recently helped a not-for-profit organization determine whether or not the website and database they had purchased was constructed in a suitable manner. Unfortunately it wasn’t and our written report was used to negotiate a settlement.
Having helped a number of organizations select a content management system or utilize our methodologies for CMS selection, we are well-placed to provide guidance and advice in this area.
To discuss your application or website consultancy requirements please contact us on …….
Some of our recent projects include:
“SUPPORTING YOUR BUSINESS IS WHAT WE DO BEST… LETTING YOU FOCUS ON WHAT YOU DO BEST”
Today’s global business environment requires focus on differentiated products and services based on the latest advances in technology. At the forefront of innovation, Seagull offers a broad portfolio of IT services that can adapt with your business. We have the people, industry and business knowledge, experience, technology, and global delivery capabilities to help you conquer new markets.
We Deliver:
Seagull’s Software Quality Assurance department provides software testing and software quality assurance outsourcing services for projects developed within the company (internal projects) or by other companies (external projects). It also supplies mechanisms to improve existing practices by developing standardized processes for the entire company and by applying ISO™ standards, international standards, and CMMI™-SEI Standards.
Seagull’s QA team specializes in high value-added Software Quality Assurance services such as Load Testing, Scripted/Automated Testing, etc. Our Quality Assurance Team has helped many companies implement their Quality Assurance and Testing strategies by leveraging our extensive expertise in this area. Even those clients that do not have a QA department or even a QA process can benefit from our services as our engineers can help them envision, design and implement a top-notch Software Testing and Software Quality Assurance methodology.
What makes our software quality assurance outsourcing services exceptional?
The internet offers rich opportunities to conduct highly successful marketing initiatives with exceptional return on investment at relatively low cost. With a website optimized to attract search traffic and convert visitors to customers, you can generate sales with very little outlay. Carefully-targeted digital marketing campaigns and landing pages can bring customers and prospects to your site very economically.
The key to success is understanding what works and allocating your budget to the campaigns and initiatives that deliver the best results. A powerful suite of analytical tools is essential for monitoring campaign performance and understanding where to invest for maximum return.
Social Media Management
Social Media is an increasingly important digital channel with influence beyond marketing. Today organizations are using Social Media for Customer Service, Brand Management, Lead Generation, Corporate Social Responsibility and Crisis Management.
Many businesses struggle on basic Social Media management tools and practices, which of these are true for your organization:
You are using a select and limited number of channels (probably Twitter and Facebook plus one other channel, during office hours) but customers are on many other channels at different times.
You miss complains (and compliments) on channels by not being aware of them until it is too late to respond.
You don't have enough resources to invest in tracking all the conversations going on around your brands and products, let alone your competitors' brands and products.
You cannot identify and track the top social media influencers and where they post.
You find it difficult to summarize customer and business activity in reports to secure backing and resources for the future.
Our team aims to provide a completely customizable and cost-effective onsite training enabling individuals to progress and organizations to prosper from their investment in people. Thus, ensuring continued customer satisfaction through quality and value.
Microsoft Technical Training:
CISA (Certified Information Systems Auditor) Training:
Seagull offers the CISA review course which covers the following areas:
Software Quality Assurance Outsourcing
Seagull’s Software Quality Assurance department provides software testing and software quality assurance outsourcing services for projects developed within the company (internal projects) or by other companies (external projects). It also supplies mechanisms to improve existing practices by developing standardized processes for the entire company and by applying ISO™ standards, international standards, and CMMI™-SEI Standards.
Seagull’s QA team specializes in high value-added Software Quality Assurance services such as Load Testing, Scripted/Automated Testing, etc. Our Quality Assurance Team has helped many companies implement their Quality Assurance and Testing strategies by leveraging our extensive expertise in this area. Even those clients that do not have a QA department or even a QA process can benefit from our services as our engineers can help them envision, design and implement a top-notch Software Testing and Software Quality Assurance methodology.
What makes our software quality assurance outsourcing services exceptional?
Some of the Software Testing Strategies we follow are:
Seagull offers tailor-made services to clients while assisting them in streamlining and improving the decision-making process. We closely work with our clients to understand their needs and goals to be achieved. We have a proven track record of operational expertise in business research and consulting environments. With trained research teams having proven expertise in performing desk research activities, using proprietary databases and other information resources, we are committed to provide quality and value-enhanced results with their offerings. Business research team is also being assisted by the primary research team on demand basis in order to have an extensive research done per the project’s requirements, both offline and online
You need data – we can get it for you: smoothly, on time, and guaranteed clean. We are your single source for data collection online, by telephone, and/or face-to-face interviews. The entire process is managed centrally, and the strictest quality control procedures. What’s more, the entire process can be customized to your needs.
Face to face interviewing remains the most frequently used quantitative research method. Interviews can be conducted in the respondent’s home or workplace, in halls or even simply on the street. Face-to-face interviewing can offer advantages over self-completion methods such as postal and online surveys because respondents are more likely to give their undivided attention when an interviewer is present. A good interviewer will help build rapport with the respondent without, of course, in any way introducing bias by leading the respondent or “explaining” the questions in his/her own words.
Seagull has extensive experience in other data collection methods such as Focus Groups Discussions, Phone Interviews, Electronic Surveys and others. We have field-force of experienced supervisors and interviewers whose work is coordinated by a project manager. All interviewers are fully trained and are given a rigorous briefing at the start of each project to ensure consistency of procedure.